Big Man Vibe

Shipping & Delivery

Precision packaging and considered transit for your Old Milan pieces

Our Shipping Standards

Each Old Milan collection is prepared for transit with the same care we apply to our tailoring. Orders are processed within 1-3 business days by our atelier team, then shipped in protective archival packaging via trusted carriers.

• Hand-folded garments with tissue interleaving
• Reinforced corrugated archival boxes
• Climate-controlled storage prior to dispatch

Delivery Timelines

We prioritize methodical preparation over rushed fulfillment. These timelines reflect our commitment to proper handling at each stage:

• Domestic: 5-7 business days after processing
• Expedited: 2-3 business days (available at checkout)
• International: 7-14 business days, plus customs processing

Tracking Your Order

You'll receive a detailed dispatch email containing:

• Carrier tracking with real-time updates
• Photographic proof of packaging
• Direct contact information for our logistics team

For time-sensitive deliveries, we recommend selecting expedited shipping at checkout.

Global Delivery

We ship worldwide with complete customs documentation. Please note:

• All duties and taxes are calculated at checkout
• Shipments include proper commercial invoices
• Delays may occur during customs clearance

For high-value orders, we recommend selecting our signature required delivery option.

Returns & Adjustments

Should your purchase require alteration or return:

• 30-day return window from delivery date
• Garments must be unworn with original packaging
• Pre-paid return labels provided for domestic returns
• Tailoring adjustments available through our atelier

Contact returns@oldmilan.com to initiate any return.